Enterprises seeking to implement social and collaboration software find that competing technology alternatives can differ markedly in functionality, maturity, approach, and support. And recently, a market already roiled by fierce competition between major platform vendors and plucky best-of-breed players has seen the entrance of a new wave of suppliers promising to offer collaboration as a layer, to “socialize” your existing applications. As a customer, you have more choices than ever, in terms of architectures, delivery and license models, functional breadth, and integration alternatives.
This fast-paced workshop will share customer research from noted evaluation firm Real Story Group (formerly CMS Watch) on leading social software platforms, and provide a framework for customers to assess technology choices based on their particular needs. Specifically, the session will provide a methodology for mapping business needs to technology alternatives, as well as a roadmap for evaluating social and collaboration technology vendors.
The workshop will also de-mystify the highly crowded and fragmented social software marketplace – Including social services from platform and infrastructure vendors, collaboration suites, pure-play blog / wiki / social-networking products, community platforms, and revamped portal offerings from major vendors— enabling participants to compare and contrast competing vendors.
Real Story Group will also share strengths and weakness of some of the leading players, based on customer research. The workshop will conclude with an exploration of best practices in technology selection and implementation.
Theresa Regli, Real Story Group