Great expectations: The puzzle of improving enterprise search

Room: Oslo

Web search engines often dictate employees’ expectations to the enterprise search solution at their workplace. Yet, there are some fundamental differences between web search and enterprise search, which are difficult to explain.

Last year, Statoil introduced a new enterprise-wide search solution based on Office 365 cloud hybrid search. With more than 20000 employees, there are almost as many expectations – silently expressed in the search log.

In this session you will learn about Statoil’s enterprise search improvement journey, including ways to improve the enterprise search solution and reduce the expectations gap.

Search SharePoint & Office 365