Scott will take attendees on a journey through the roll out of their award winning collaborative intranet. How the team engaged with employees to understand their needs and built the content, navigation and design around those needs. This was against a backdrop of very different use cases for fast moving hierarchical organization.
– How to manage governance challenges
– How to handle vanity content
– The importance of user centered design
– Why getting the basics right are essential to success
– The difference between Project thinking and Product thinking