Head of Intranet and Behaviour Change, Digital Communications
Jacqui has spent her career in HR and communications, with a focus on corporate communication, stakeholder engagement, media relations and organisational behaviour change. She has worked for the Home Office in London and more recently has returned to her roots in Scotland, working for the Scottish Government in Edinburgh. Jacqui is responsible for the Scottish Government’s award-winning intranet, Saltire, and for encouraging civil servants to use digital communication to engage effectively with the public, stakeholders and each other.
Scottish Government won the StepTwo Intranet and Digital Workplace Gold award 2017. I’ll talk about how we transformed the Scottish Government’s outdated, bursting at the seams intranet into a slick, user focused digital workplace – and why we are the proud winners of a Step Two Gold Award. I’ll tell you how focusing on user needs […]