Maish Nichani

Maish Nichani

Founder - PebbleRoad

Maish leads the user experience design practice at PebbleRoad, a company he founded in 2004 to help organisations realise their digital ambitions.

Maish’s passion is in the use of digital tech to create business and customer value. Over the years, his team has helped launch successful websites, intranets and apps for companies such as DBS Bank (Singapore), Ministry of Manpower (Singapore) and the Asian Development Bank (Philippines).

Maish’s current focus is in the use of new technologies such as conversational interfaces and machine comprehension to rethink search and other enterprise applications.

Designing Search-Based Apps – Part 1

In this workshop, you will learn how to identify business problems that can be addressed using search. Then, you will go through a process of designing the app, right from framing the problem to sketching the interfaces to measuring the desired outcomes. You will leave this workshop with a solid frame of reference to identify and solve data-rich business […]

Mobile Search
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Designing Search-Based Apps – Part 2

In this workshop, you will learn how to identify business problems that can be addressed using search. Then, you will go through a process of designing the app, right from framing the problem to sketching the interfaces to measuring the desired outcomes. You will leave this workshop with a solid frame of reference to identify and solve data-rich business […]

Mobile Search
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Using Search as Toolkit to Address Small, Targeted Business Problems

When we think about search, we think enterprise-wide search. But there are many opportunities to use the search toolkit to address small business problems. For example, understanding key complaints in a customer verbatim report from the contact centre. Or helping customers get answers from a self-service portal. In this session, I present case studies and […]

New Technologies Search
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