Some of the speakers from IntraTeam Event Copenhagen 2018 have answered questions regarding the intranet/digital workplace in the future. Below you can read what the speakers think about the question “Where do you see the intranet in 3 years?”.
Adrian Gagala – dormakaba: I expect an enormous growth in information volume. This information will move incredibly fast. The ability to show relevant and filtered content in a personalized way will be the approach to involve people. Not only on PC or laptops but also on wearables, TVs in the factory or other devices.
Alexander Kluge – Kluge Consulting: The Intranet will be migrated in three years from now. It will be Social and Digital Workplace, the place where work is done. Not a place, where corporate communication publishes news, but a place where employees connect across departments, hierarchies and corporate barriers.
Alistair Pugin – Britehouse: Traditional Intranets are changing. With the advent of Content Services, Information Management principles have begun to morph into a more unstructured design, opposed to the traditional ECM top down, hierarchy we have come to know and love.
Alvaro Felipe Moerzinger – Euroclear: In the last few years, we have seen the intranet evolve from a static one to a social collaborative one, commonly referred to ‘enterprise 2.0’. In the next three years, I see the intranet continuing to evolve creating a holistic integrated ecosystem. Intranets will become employees entry points to all their working tools. By creating a digital workplace, employees will work more efficiently, increase collaboration and adapt to the working habits of employees. Intranets will become tool agnostics, allowing staff to access it through an arrange of devices.
Dennis Agusi – Philips: I believe that Microsoft will have a huge impact on the future of the digital workplace. They can steer the whole market with e.g the introduction of Teams and other products. I believe more out of the box intranets will become available and maybe even Microsoft will introduce this. I do believe that the intranet will stay the main entry point for most organizations.
Geert Nijs – KBC Group: The border between “official” and “user generated” information will become smaller. It will become a digital meeting place where employees and management will meet. Instead of a top down communication tool it will become more social.
Maish R. Nichani – PebbleRoad: It will be more tightly integrated with work streams.
Jon May – University of Westminster: Used more than email or calling people. Instant messaging could eliminate the need for lengthy email battles and integrations with commonly used platforms such as Slack or WhatsApp will definitely be the next step in API integration.
Katharina Krentz – Bosch Group: For me the intranet will become part of the digital workplace. From a static intranet to a digital collaboration platform, where company-owned and user-generated content meet and where communication and collaboration happens.
Marc Wright – simply-communicate: Integrated into a complete digital workplace using consumer-grade UX platforms.
Martin Stubbs-Partridge – Scottish Natural Heritage: Our intranet will go one of two ways: 1. It will be even more integrated with other business applications 2. We’ll be sharing Scottish Government’s new SharePoint site under a shared service agreement.
Scott Fulton – Large Public Sector Organisation: Further self-help functionality through the use of Bots and context awareness.
Stefan Bitzer – Volkswagen Group: Even for bigger enterprises, the intranet will go “social”. It will an information hub (using micro-services) rather than a classic portal.
Tracy van der Schyff – The Guid Stuff: In your pocket :). We always have our phones with us – I’m excited for the mobile future of the Intranet.
Michael Taylor – Deutsche Bank: Three years isn’t far away so I don’t think there will be huge changes, but I think autonomy and self-service will continue to be guiding principles. Social intranets are increasingly becoming the norm and traditional top-down platforms will continue to merge with UGC and social platforms.
Wil Arndt – OpenRoad Communications: Intranets will become core to the digital workplace. They’ll able to accommodate integrations with the various enterprise, professional, and consumer applications that teams use. More and more employees will be working directly on their intranet as key business processes become interwoven into their intranet’s structure.
Dayle Collins – PwC: At PwC, our aim is to provide a powerful, simple and intuitive portal that helps people get their work done. In the future I hope to see technologies such as machine learning, AI, cloud, analytics and search coming together to help people be faster, smarter and more informed than they already are.
Andrew Pope – Innosis: The intranet as a static resource is changing. In 3 years it will be an interactive place – Some will actually talk to us, others will simply facilitate peer-to-peer conversations and networks. But the dynamic from hosting ‘stuff’ to real-time knowledge and conversations is already shifting. See more in my recent article: “Will Intranets Disappear With the Rise of the Bots?”
Chris Tubb – Chris Tubb Consulting Services: For large organisations the place it will be now, but it will be cloud-based and almost entirely made of commodity components.
Sam Marshall – ClearBox: Many intranets will be much the same, but some progressive organizations will be slimming the intranet down, with content surfaces in multiple ways, such as mobile apps and chat interfaces too.
Scott D McArthur – Sculpture Consulting: Like electricity before it the intranet will become ubiquitous and invisible.
Steve Bynghall – Two Hives: The intranet will continue to intertwine with the wider digital workplace and be the first point of entry from desktops into the wider portfolio of applications. I’m hoping that AI will start to drive more relevance and improve findability. I think also more and more intranets will be run using “in a box” products.
Steffen Henke – Vodafone Germany: Productivity and collaboration is the future of the intranet – content creation needs to develop new formats.
Steve Woodward – AstraZeneca: Dynamically populated via multiple content streams.
Frederik Zebitz– VELUX
Working primarily with Office 365 in general I believe that the intranet will become more of a portal hub in the future and little less like the Yellow pages. I think many intranets will be forced to focus on their core deliveries and value proposition.
Agnes Molnar – Search Explained
It will be more so integrated into our lives as our laptops’ operating systems these days. I believe we’ll see more and more search-driven content, tailored and personalized to the users.