What will be the key features on the intranet in 3 years?
Some of the speakers from IntraTeam Event Copenhagen 2018 have answered questions regarding the intranet/digital workplace in the future. Below you can read what the speakers think about the question “What will be the key features on the intranet in 3 years?”.
Adrian Gagala – dormakaba: Intelligent Filters, Machine Learning and AI will be core essences of the future Intranet.
Alexander Kluge – Kluge Consulting: Social Collaboration, Virtual Teamrooms, Search, Connect to employees, Find the ex-pert – and stay in touch with your com-pany!
Alistair Pugin – Britehouse: No longer will Intranets be the single point of entry for content creation and consumption. Content based information management will change to collaboration information management and so, the concept of the traditional Intranet will change to match that of the way people interact with technology.
Alvaro Felipe Moerzinger – Euroclear: User targeted content (personalised home page), instant chat/video conversations and one step for all employee needs.
Dennis Agusi – Philips: Predictive search, Entry point to digital workplace, and potentially (and hoping) a chatbot.
Geert Nijs – KBC Group: Creating content in an easy way for everyone – sharing knowledge. Intelligent search capabilities adapted to your situation (position, domain, activities of colleagues…). Helping people to better network beyond their own department/business unit.
Maish R. Nichani – PebbleRoad: Findability, Apps and Learning and collaboration.
Jon May – University of Westminster: Building in more HR functions, such as document management and approval and a portal for all HR documents, payslips and manager bulletins.
Katharina Krentz – Bosch Group: Associates services and helpdesk, efficient recommendation of digital tools / apps fitting to use case and support to efficiently use people networks.
Marc Wright – simply-communicate: Collaboration, communication and engagement.
Martin Stubbs-Partridge – Scottish Natural Heritage: 1. Extranet, allowing staff and stakeholders to work in partnership more easily 2. Enterprise search spanning various data repositories 3. Greater number of tasks completed within the intranet (as opposed to site providing a launch pad to other business applications where tasks currently reside).
Scott Fulton – Large Public Sector Organisation: AI/Bots, increased use of video (e.g. video blogs) and not sure on a third at the moment.
Stefan Bitzer – Volkswagen Group: (loose) Integration to other systems, simple AI, improved usability and available on all devices.
Michael Taylor – Deutsche Bank: News, tools, organisational information and contacts. The format they are in can be flexed but needs probably won’t change.
Wil Arndt – OpenRoad Communications: Workflow integration. Intranets can leverage the pieces already available—staff directories, content management, security management—and allow employees to streamline and simplify existing business processes. Flexibility. Intranets will need to “play nice” with other applications and ways of working in the digital workplace. Mobile. Most intranets are mobile-optimized today (or, they better be!). But every intranet should have near-100% feature parity on mobile to enable a broader range of employees to work the way they need to work from wherever they need to work.
Andrew Pope – Innosis: Conversations focus rather than documents, A move away from traditional platforms to social tools and Employee experience.
Chris Tubb – Chris Tubb Consulting Services: This isn’t going to change radically in three years, but I would like to see greater emphasis on common and universal application task inboxes, increased and more usable workflow and dashboarding of management data, but give it 5 years.
Sam Marshall – ClearBox: What’s going on in my organization? How do I get things done? What’s for lunch?
Scott D McArthur – Sculpture Consulting: Invisibility, individulisation and change.
Steve Bynghall – Two Hives: The same as today, although possibly with more emphasis on access to data analytics, dashboards and other data visualization. And of course, some chatbots.
Steve Woodward – AstraZeneca: Chat driven discovery of knowledge, targeted information via machine learning.
Eskil Høyen Solvang – Statoil: Social engagement across organization hierarchy. A personalized digital cockpit where the individual can start his/her workday.
Agnes Molnar – Search Explained Search. Search. And Search – While users won’t recognize it’s Search. (Search-driven, tailored content).