Malmö Stad takes a broad approach on helping users to find the right information. A recent survey shows a 4 in 10 satisfaction with the Enterprise Search, which they intend to improve.
Elisabet will talk about:
• The challenges at Malmö Stad
• Our work on search, findability and information management
• The user satisfaction survey
• What’s next for findability
• Managing the users’ state of mind
• How to migrate 80% less content