Is AI in the digital workplace a solution to employee dissatisfaction with search?

Main Room

For over two decades surveys (including from IntraTeam) have indicated that only in 1 out of 5 organisations does enterprise search deliver a highly satisfactory experience. The promise of search vendors is that AI-based solutions will deliver significant search improvements in a digital workplace. This session considers if this is going to be the case or is just marketing hype, and how your organisation should plan for an AI-based future.

Key takeaways:

  • – The three core reasons why enterprise search performance continues to be less than satisfactory
  • – The benefits that AI-based technology could bring to enterprise search in a digital workplace
  • – The current limitations of AI-based technology
  • – Will the benefits outweigh the risks?


This session will be recorded and made available in a closed community for the attendees after the event.

Adoption and Change Management AI Business Case DEX (Digital Employee Experience) Governance Intranet and Digital Workplace Knowledge Management New Technologies (AI, VR, Chatbots etc.) Search and Findability Usability