Knowledge Management strategies in the era of Copilot: Beyond the basics

Microsoft 365 offers a robust suite of tools to support your Knowledge Management goals. This session will explore comprehensive strategies to leverage the full spectrum of Microsoft 365 tools and organizational strategies, from manual and automatic metadata classification in SharePoint to enhance explicit knowledge, to AI-assisted tacit knowledge and expertise location experiences with Viva Engage and Answers in Viva, and Copilot-assisted knowledge experiences grounded in your organizational content. You will gain practical strategies for achieving your Knowledge Management goals and a deeper understanding of how Microsoft 365 and Copilot can support your journey. You will take away practical strategies for achieving your KM goals and a deeper understanding of how Microsoft 365 and Copilot can help you in your journey.

AI Copilot Knowledge Management Microsoft 365 and SharePoint