In this 2-part MasterClass, we will explore the basics of Information Architecture (IA) and its role in creating effective intranets in Microsoft 365, SharePoint, and Viva Connections.

Whether you are just starting or looking to improve your current intranet design, this workshop will provide the tools and techniques to make the most of new and upcoming features, capabilities, and best practices.

We’ll cover critical topics including creating and organizing content, building site structures, creating metadata, and leveraging search functionality.

The morning will focus on how Microsoft Viva should influence your IA planning, site structure, and navigation.

The afternoon will focus on designing pages for usability and accessibility, best practices for metadata, and planning search experiences.

Key takeaways: 

• – Approaches for planning navigation across the entire intranet and on individual sites
• – Tips and best practices for audiences, hubs, and home sites
• – Page design guidance that supports accessibility and great user experiences
• – Effective use of metadata on pages and documents – and whether it is OK to use folders to organize your content.