Taxonomy design and creation

A CMS or SharePoint gives many options for implementing taxonomies or metadata, so many options that it can be confusing to know what to use: search terms, navigation labels, column sorting, filters, facets, categories, content types, tags, or other metadata.

This session looks at different types of taxonomies or metadata that may be available in a CMS, how they are displayed to users, both end-users and those doing the tagging, and advises what to consider. Particular emphasis will be given on how to support manual tagging so that it is easier and more consistent.

Key takeaways:

– How to make a taxonomy easier to use
– How to support tagging
– When to use categories versus when to use tags
– The differences between facets, filters, and sorting

DEX (Digital Employee Experience) Governance Knowledge Management Search and Findability