A CMS or SharePoint gives many options for implementing taxonomies or metadata, so many options that it can be confusing to know what to use: search terms, navigation labels, column sorting, filters, facets, categories, content types, tags, or other metadata.
This session looks at different types of taxonomies or metadata that may be available in a CMS, how they are displayed to users, both end-users and those doing the tagging, and advises what to consider. Particular emphasis will be given on how to support manual tagging so that it is easier and more consistent.
– How to make a taxonomy easier to use
– How to support tagging
– When to use categories versus when to use tags
– The differences between facets, filters, and sorting