Knowing who does what and establishing good guardrails for leaders and other users is crucial to getting the most out of your intranet or digital workplace. Many implementations fail because of a lack of good governance. Good governance starts with the people and processes that support your intranet.
In this session, you will learn the necessary steps to build and maintain a successful governance framework, including how to:
– Identify stakeholder/user needs, desires and required behaviors
– Identify, formalize and measure the right roles
– Integrate the right policy, standards and guidelines
– Measure overall and business-specific ROI