Heather Force, <br> Thomson Reuters (CH) <br/>

Heather Force,
Thomson Reuters (CH)

Director, Employee Experience

As Director of Employee Experience at Thomson Reuters, Heather works to continually define and refine employee experience in the interest of human and business success.

Heather focuses on people, accessibility, inclusion, and enablement across:

– Cultures: in both the business sense and the global sense,
– Places: the physical spaces we occupy while working, and
– Tech: the digital spaces and tools we use to do our work.

Heather’s arrival in employee experience in 2018 was a natural fit, building on a varied career that includes roles in Human Resources, eMarketing and communications, user experience, intranets, and information architecture. Her concern for people and their experience underpins every role she’s held, both professionally and as a volunteer in a variety of associations.

Heather grew up near Toronto, Ontario (Canada), attended Wilfrid Laurier University in Waterloo, Ontario, then turned a 5-month exchange into nearly 15 years in Alsace, France, before moving to Switzerland in 2017.

Enable your workers – How accessible design can help you and your front-line workers get more from your digital experience

Generel Room

Whether digital accessibility is a hot topic in your mind (or your workplace) or you’re looking up definitions at this very moment, this session will give you tools and tips to help your workers get what they need from your digital workplace, so that they can do what the team and organisation needs to be […]

Adoption and Change Management Collaboration DEX (Digital Employee Experience) Governance Usability Yammer
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Q&A with the speaker or time for a break