Heather Hedden, <br> Hedden Information Management (US) </br>

Heather Hedden,
Hedden Information Management (US)

Taxonomy Consultant

Heather Hedden has been a practicing taxonomist for 24 years, in various organizations and as an independent consultant with Hedden Information Management. She has designed and developed taxonomies, thesauri, ontologies, and metadata schema for internal and externally published content. Ms. Hedden has worked as a taxonomist in a library database publisher, a search software company, a wind energy company, a knowledge management consultancy, and an educational publisher. In addition to consulting, she provides onsite and online workshops on how to design and build taxonomies. Ms. Hedden is the author of the book, The Accidental Taxonomist.


Workshop: Taxonomy design and creation

Taxonomies are key to providing information findability in an intranet, whether through search, browse, or as filters. To be truly helpful, however, taxonomies need to be well designed to suit the users and use cases and by conforming to taxonomy best practices and standards. This workshop will present best practices principles in designing taxonomies, including […]

Governance Knowledge Management Search and Findability

Taxonomy design and creation

A CMS or SharePoint gives many options for implementing taxonomies or metadata, so many options that it can be confusing to know what to use: search terms, navigation labels, column sorting, filters, facets, categories, content types, tags, or other metadata. This session looks at different types of taxonomies or metadata that may be available in […]

Employee Experience Governance Knowledge Management Search and Findability