Heather Hedden, <br> Hedden Information Management (US) </br>

Heather Hedden,
Hedden Information Management (US)

Structure data so it can be found again

Heather Hedden has been a practising taxonomist for 24 years, in various organizations and as an independent consultant with Hedden Information Management.

She has designed and developed taxonomies, thesauri, ontologies, and metadata schema for internal and externally published content. Ms Hedden has worked as a taxonomist in a library database publisher, a search software company, a wind energy company, a knowledge management consultancy, and an educational publisher.

In addition to consulting, she provides onsite and online workshops on how to design and build taxonomies. Ms Hedden is the author of the book, The Accidental Taxonomist.


Workshop: Taxonomy design and creation: Solving findability pain points

Room: Stockholm

Finding documents or information can be a major paint point in intranet use. Taxonomies are key to providing information findability in an intranet, whether through search, browse, or as filters. To be truly helpful, however, taxonomies need to be well designed to suit the users and use cases and by conforming to taxonomy best practices […]

Governance Knowledge Management Search and Findability

Taxonomy design for SharePoint

Room: Finland

SharePoint gives many options for implementing taxonomies or metadata, so many options that it can be confusing to know what to use: search terms, search refinements (facets), navigation labels, column sorting, column filters. Additionally, terms can be managed metadata tags, content types, or enterprise keywords. This session looks at best practices for designing taxonomies for […]

DEX (Digital Employee Experience) Governance Knowledge Management Office 365 and SharePoint Search and Findability