Julia Dudenko <BR> Deutsche Post DHL (DE)<br/>

Julia Dudenko
Deutsche Post DHL (DE)

Creating impact for 550k employees digitally

Julia is Global Director – Connect employee App at Deutsche Post DHL

– Digital Transformation by leveraging chatbot Technology, enabling people through a convenient and efficient conversational interface
– Business Owner of Virtual Assistant Platform
– Connected enterprise through mobile communication solutions for employees
– Global Program Lead for employee app, focusing on operational workers (>300k employees)
– Shaping of Digital employee experience as a strategic corporate asset
– Ensured technical and compliance readiness of a mobile communications app for deskless workers incl stakeholder management on the Board level

About Deutsche Post

Deutsche Post DHL Group is the world’s leading logistics company. The Group connects people and markets and is an enabler of global trade. It aspires to be the first choice for customers, employees and investors worldwide. The Group contributes to the world through responsible business practice, corporate citizenship and environmental activities. By the year 2050, Deutsche Post DHL Group aims to achieve zero emissions logistics.


Mobile collaboration for operational workers

Room: Denmark

Our operational colleagues are delivering value on the frontline, engaging with customers on a daily basis or creating the products or services, the core of any business. Yet there are significant gaps in communication solutions with them, often there are no modern engaging ways to communicate with them. The value of closing this communication is […]

Adoption and Change Management DEX (Digital Employee Experience) Internal Communication

Chatbot hackathon

Room: Iceland

Chatbots are becoming a new reality in the corporate space. Still, for some employees, the value and the “magic” behind this technology remains a black box. In this session, we will demystify the chatbots, set realistic expectations and demonstrate in the interactive session with you, what is needed to create a chatbot on the fly! […]

Mobile and Apps Office 365 and SharePoint