Martin White,
SearchResearch Online (GB)
Principal Analyst
Martin White is Principal Analyst, SearchResearch Online and has been a Visiting Professor at the Information School, University of Sheffield, since 2002. Since 1999, he has undertaken over 100 information management and enterprise search projects, primarily with multinational organisations. He is the author of nine books on a range of information management topics, including Enterprise Search (O’Reilly Media 2nd edition 2015). His 10th book, on workarounds and shadow IT, is being published in July 2023.
My Sessions
Is AI in the digital workplace a solution to employee dissatisfaction with search?
For over two decades surveys (including from IntraTeam) have indicated that only in 1 out of 5 organisations does enterprise search deliver a highly satisfactory experience. The promise of search vendors is that AI-based solutions will deliver significant search improvements in a digital workplace. This session considers if this is going to be the case […]
Q&A and break
Round table: Will AI improve enterprise search satisfaction
A substantial number of new vendors now offer AI/LLM-based solutions for enterprise search. Potentially, these could be of significant benefit in improving the low levels of satisfaction with enterprise search that emerge from IntraTeam surveys. But how and when? Should your organisation be an early adopter, or should you wait and see? Discussion points: – […]