Lead Business Analyst, Digital Colleague Experience
I lead Business Analysis for Barclays Now – Barclays’ colleague Intranet. Barclays has hundreds of digital systems and it’s my job to integrate a diverse range of functionalities into Barclays Now, so colleagues can find all their tools in one place.
I’ve worked in the financial industry as a business analyst for over 8 years and became qualified in 2016. Before Barclays, I taught computing to 11-18 year olds and volunteered as a police officer. Both roles taught me the importance of information design, communication and accessibility. These are things I am passionate about and I aim to sit the CPACC accessibility exam this year. In my spare time, if I’m not throwing a frisbee for my dog, I’m woodworking or cooking!
In 2020, Barclays’ intranet was named one on the year’s 10 Best Intranets by the Nielsen Norman Group, leading experts in user experience. Barclays Now, the intranet for Barclays’ colleagues, has also won 3 other awards after its redesign in 2019. We would like to share the story of how we designed our intranet site […]