Susan Hanley, <br>Susan Hanley LLC (US) </br>

Susan Hanley,
Susan Hanley LLC (US)


Susan Hanley is a business analyst and information architect specializing in the “people side” of intranet and collaboration solutions. She is a Microsoft Office Apps and Services MVP and the co-author of the Essential SharePoint book series and writes the Essential SharePoint blog for

Sue’s areas of expertise include knowledge management, information architecture, collaboration and intranet strategy, user adoption, governance and business value metrics. Immediately prior to establishing her own consulting practice, Sue led the Portals, Collaboration, and Content Management practice for Dell Professional Services.

Follow Sue on Twitter or her Essential SharePoint blog for ComputerWorld.


Workshop: Information Architecture for SharePoint intranets (Part 1)

If your users can’t find what they need on your intranet, your information architecture (IA) probably needs some work! In this workshop, you will learn tips and best practices to improve “findability” and information organization and the basic concepts of information architecture for Office 365 and SharePoint-based intranets. You will learn approaches for planning navigation, […]

Office 365 and SharePoint Search and Findability

Workshop: Information Architecture for SharePoint intranets (Part 2)

This is part 2 of the first session. It is NOT a repetition of part 1.

Office 365 and SharePoint Search and Findability

Getting started with hub sites: how to plan and organize hubs to build your intranet

If you are wondering how to incorporate hub sites into your intranet, this is the session for you! We will review how to determine what your hubs should be, how to make key decisions for hub navigation (both mega-menu and local navigation), and best practices for planning and organizing hub sites. You will learn what […]

Intranet and Digital Workplace Office 365 and SharePoint