Generative AI is here, so who needs search?

Main Room

Gen. AI hit the media in late 2022, and the world almost instantly declared search a redundant legacy technology to which we can finally wave goodbye.

So why is it still here 18 months later?

Key takeaways:

  • – Gen. AI is incredibly powerful & exciting, but it can’t be the silver bullet we hope for without help.
  • – Search is still here and there are crucially important reasons why.
  • – Document Q&A is finally a reality, but its not the full picture
AI in the digital workplace DEX (Digital Employee Experience) Governance Knowledge Management Search and Findability